Item

Yes

No

n

%

n

%

During the last two months, had you called the institution office asking for assistance or advice?

66

67.1

26

31.7

During the last two months of care, when you called the home health care institution office did you receive the assistance or the advice you asked for?

46

69.7

20

30.3

During the last two months of care, have you received the type of assistance you asked for in the same day?

43

64.2%

24

33.8%

Have you taken a new treatment, or has been there any change in any of your treatments you are receiving?

57

69.5

25

30.5

During the last two months of care, had you faced any problems in the care that was provided to you from this institution?

25

30.5

57

69.5